Refund policy

At Two Bros Cookies, every cookie is baked fresh and handled with care. Because our products are perishable food items, we cannot accept returns or exchanges once your order has been delivered.

However, your satisfaction means everything to us! If your order arrives damaged, incorrect, or not up to our quality standards, please contact us within 48 hours of receiving it.

We will gladly review your case and may offer a replacement or refund depending on the situation.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of the product and packaging
• A brief description of the issue

📩 Contact: info@2broscookies.com

We’re a small family-run bakery, and we want every customer to feel the love (and the cookie joy) in every bite. Thank you for supporting Two Bros Cookies!